Shipping addresses can only be changed if the order has not yet been shipped. Email contact@fiftykarats.com to update your shipping address. Always double check all shipping information before checking out.

contact@fiftykarats.com

Shipping Destinations We ship both locally and worldwide. The prices we quote do not include any import/customs duties and tax charges applicable to your order. Shipping Times (Updated April 1, 2021)Please allow 1-3 business days for shipping. (Please note that these are estimated delivery times only, therefore Fifty Karats is not guaranteeing shipping dates). Shipping Cost Full price will be displayed at checkout.

No returns or exchanges If a product gets damaged or was faulty upon a delivery - we offer 100% refund. Please email contact@fiftykarats.com with the subject 'Returns' and include your order number, name and the reason for the return.If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Where can customers can track their orders? Once shipped, you will receive an email notification with your tracking number included. Is it possible to change the order and how it can be done? Orders cannot be changed once they have been placed. If a customer received only part of the whole order, what should be done? Please contact contact@fiftykarats.com for an update on the remaining package(s).

Yes, we do ship Internationally. Shipping locations can be found at checkout.

You can select your preferred payment method at checkout. We accept secure payments for both local & international customers via Credit Cards, Debit Cards, Apple Pay & PayPal. A confirmation email will be sent once the purchase has gone through. Note that additional exchange fee may apply if your currency is other than US dollars.

International Orders (OUTSIDE OF NORTH AMERICA) Shipping and handling charges for overseas orders are based on the destination country and the merchandise you order. Please note: the prices we quote do not include any import/customs duties and tax charges applicable to your order. WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS AND/OR DUTIES & TAXES APPLIED TO YOUR ORDER.